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Avoid answering these phone numbers to avoid falling into fraud – Grupo Milenio

Mexico City /

The fraudulent phone calls have evolved with various methods to impersonate banks with the aim of getting users to provide your financial data and thus, empty the accounts. The first alert being not to answer unknown numbers.

According to the National Commission for the Protection and Defense of Users of Financial Services (Condusef) In 2023, 3.5 million reports of telephone fraud were registered.

Most calls made by scammers they mention that your bank account is being cloned, blocked or there is a record of a transfer held with an unrecognized charge, asking for your information to “fix” the problem.

Avoid answering these phone numbers to avoid falling into fraud – Grupo Milenio
Disable key functions on your cell phone to block spam calls and protect yourself from fraud | freepik

For its part, the Association of Banks of Mexico has indicated that no financial institution can request confidential information such as account number, card number, PIN or passwords over the telephone.

The most used prefixes to steal money from bank accounts

  • 355 (Albania).
  • 255 (Ivory Coast).
  • 233 (Ghana).
  • 234 (Nigeria).

This is how you can know if a phone number is linked to bank fraud

He Financial Fraud Portal It is a tool that works as a fraudulent number finder. To obtain information about the number you suspect, simply enter the LADA and thus clear up doubts.

It is important to remember that many calls come from automated machines to sell unwanted products or services. Likewise, messages with links or requests to download malicious software are other forms of manipulation to obtain personal information.

List of Lada Codes of the municipalities of Tamaulipas
Listing Lada Codes to identify telephone numbers can be essential to avoid fraud.

What to do in case of telephone fraud?

There are measures that must be taken in case of bank fraud:

  • Stay calm and do not provide personal information.
  • If you suspect a fraud or extortion call, hang up immediately and block the number.
  • Enter your mobile banking application and review the transactions to make sure everything is in order.
  • If you find any suspicious financial activity, it will be important to contact your bank and the police to file a report.
  • You can also go to institutions such as the National Commission for the Protection and Defense of Users of Financial Services (Condusef) or the number 01 800 999 80 80.


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